In this week's podcast Tim Parsons will talk about exceeding customer expectations.
Tim is a manager for Dealership Solutions and has been with the firm since 2020. Prior to joining HBK, he spent over 25 years in the automotive, powersports and RV industries at the OEM and dealership level. He has a history of success turning around underperforming dealerships, increasing sales volume and F&I income while maintaining a high level of customer satisfaction. Tim is experienced at training and motivating staff to enhance productivity as well as implementing strategies to increase revenue and profitability.
Tim attended Emory University and the University of Florida. He is a member of the Association of Finance and Insurance Professionals (AFIP). He has been a featured speaker at NADA (National Automobile Dealers Association), RVDA (Recreational Vehicle Dealers Association) and the AIMExpo (powersports) and his success has been highlighted in Powersports Business Magazine.