IRS Will Soon Require Selfies to Access Some Features on Their Site

Date February 4, 2022
Authors Sarah Gaymon, CPA and Nicole Vinco
UPDATE: See here for new update regarding Beginning this summer, taxpayers will be required to confirm their identity through a third-party company to access their account. To protect taxpayers’ privacy and reduce fraud, the IRS has partnered with to confirm users’ identities. We expect the IRS to expand the program in the future, but this should not impact your ability to pay or file taxes. If you have an existing login, it will be deactivated after the summer of 2022. You will need to create an login to continue using the following IRS services:
  • Child Tax Credit Update Portal
  • Get Transcript Online
  • Get an Identity Protection Pin (IP Pin)
  • View Online Payment Agreements
  Before you begin, you will need a valid government-issued photo ID – a driver’s license or passport are both valid forms of ID. You will also need access to a smartphone or a computer with a webcam to take a selfie. The steps can be quite lengthy – especially if you are required to use alternative methods for identity verification. Follow these steps when you are ready to begin: Step 1: Navigate to and click on “Sign in to Your Account” in the middle of the screen. You will be prompted to either login with or create a new account with Step 2: Create a new account. You will be prompted to enter your email and create a password. Once this step is complete, you will be prompted to confirm your email address by clicking on the link in the verification email. Step 3: Choose a Multi-Factor Authentication (MFA) option from the following: text message, phone call, push notification, code generator application, FIDO security key, or NFC-enabled mobile security key. Step 4: Upload images of your government-issued ID. You have the option of taking a picture with your smartphone or uploading the ID. Step 5: Once your documents are accepted, you will be prompted to take a live selfie so that can compare the live image to your government-issued ID. Step 6: Verify your landline or cell phone number. Voice-over-IP will not be accepted. Step 7: Verify your social security number. Step 8: Review the summary of personal information and select the checkbox for the Fair Credit Reporting Act. Step 9: Grant access to your personal identifiable information to the IRS. If you deny access, you will not be granted a login. Creation of an login is not currently required. However, given the time investment required to go through these steps, we advise that you confirm your identity sooner rather than later so that you have access to your account when the need arises. If you have any questions regarding this new requirement, please reach out to your HBK tax advisor.

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